Question 1

When is my order roasted?

Accepted Answer

All orders are roasted within 48hrs once the order is received. Please note holidays may delay this time.

Question 2

Do you offer ground coffee?

Accepted Answer

We currently do not offer ground. Due to everyone's own personal coffee preferences of preparation we let you grind your own consistency. We also want our product to be fresh when it arrives to you. Ground has a shorter shelf life compared to whole bean. We pride ourselves on fresh coffee.

Question 3

How soon can I expect my delivery of coffee?

Accepted Answer

Orders received are roasted within 48 hrs. Orders are then ready to be shipped away soon as possible to guarantee freshness. Depending on your location geographical shipping times may vary.

UPDATE AS OF SEPTEMBER 28th 2025 
 *** Please Note *** Due to Canada Post constantly striking and being unpredictable we have begun to use other reliable courier services to ensure you receive our products. Please provide the CORRECT address so we can make sure to use the proper courier service that serves your area.  WE CAN NOT SHIP TO POST OFFICE BOXES WITH THESE COURIER SERVICE PROVIDERS. Thank you for your understanding.

Canada Post delivery standards across major urban centres in Canada are as follows.

Within the same city: 1 business day 
Within a region of Canada: 1-3 business days 
Between two regions of Canada: averages 2-7 business days

All orders comes with a tracking number.

Question 4

How do I prepare my coffee using a french press method?

Accepted Answer

Coarse ground coffee (like sea salt)
1:12 Bean to water ratio (medium -strong brew)
Water temperature 200 F | 93 C
Preheat press and mug for 1 minute
Brew time 4 minutes then press
Enjoy Beaver Beans Coffee!

Question 5

I live locally may I pick up my order?

Accepted Answer

Absolutely! We'd love for you to pick up your order directly at our Pinantan Roastery location. Just reach out to us, and we'll be happy to coordinate the details for your pickup. Local Kamloops pickup can be available with enough notice. We look forward to making it a seamless and convenient experience for you!

Question 6

What forms of payment do you accept?

Accepted Answer

You may purchase online directly on our website using a major credit card through our secure Square payment processing.

We also accept E-transfers for email orders directly.

Question 7

How do I order directly from you with E-transfer?

Accepted Answer

We also accept E-transfers for email orders directly! Please when emailing orders include the following information:
Name
Address
Delivery or Pickup
Product & Quantity

We will email you a receipt with subtotal, taxes, and total amount. 
You may pay your total amount then by E-transfer. Once payment is received we will begin your order within 48 hrs.

Question 8

I don't see my size on the swag. How do I get my size on your shirts?

Accepted Answer

We bring in a small amount of personal stock for our store & markets. However you can go to our Threadless Store and pick your size, color, and logo. Purchase through our Threadless Store and it ships DIRECTLY to you! This gives you control to customize your Beaver Beans swag. Our Threadless Store offers more than just tees. It offer hoodies, tanks, sweaters, bags, mugs, phone cases, and more! Prices on the Threadless store is USD$. You will be responsible for your own custom fees and taxes. Our Threadless Shop for more options than our website can be accessed here:  https://www.threadless.com/@BeaverBeans/shopdesigns

FAQ

Frequently asked questions